Computer maker Dell has an enviable reputation for the excellence of its supply chain – able to build to order and deliver a competitive product in just days. A key element of that success is the ability to align the supply chain across the business, customers and suppliers.
Padraig Healy, executive director of supply chain operations at Dell, will be looking at the issues associated with supply chain alignment at the Extended Supply Chain conference which takes place in April.
In particular, he will consider how to maintain the ability to stay aligned with the fast pace of change, managing transformational change, and improving customer experience while maintaining competitiveness. He will also consider strategies to improve performance while at the same time reducing costs.
Healy is just one of the speakers at the conference which takes place in London.
Professor Alan Braithwaite will look at the changing nature of supply chains in his keynote address: “The Future: Supply Chain 2020.
Braithewaite, who is chairman of LCP Consulting and visiting professor at Cranfield School of Management , will examine how supply chain practice has changed in the last ten years, and the big supply chain challenges of the next decade, as well as how supply chain now powers business strategy.
Risk is another key theme for the conference. Patrik Jansson, vice president, head of engineering and materials management operations at Sony Ericsson, will consider the importance of managing risk, as well as identifying the critical threat. He will examine collaborative strategies to manage and mitigate those risks as they arise and build a resilient supply chain. And he will also look at alternative sources of supply.
Gareth Deakin, head of business development at Sony Music UK, and Tony Matthews, head of e-commerce, supply chain solutions at arvato UK & Ireland, will consider the impact of the growing demand for e-commerce on retailers and their supply chain.
In particular, they will look at how to manage multi-channel fulfilment cost effectively, how to optimise warehouses for multi-channel fulfilment, and managing reverse logistics operations in a multi-channel environment.
And critically, they will consider how multi-channel fulfilment can drive sales and support customer loyalty.
Supply chain collaboration will also come under scrutiny at the conference when Garry Clamp of Vodafone will look at Generating Value Through Supply Chain Collaboration.
He will give an overview of the supplier management 2.0 programme as well as considering engagement and governance, and tools to support collaboration. He will also reflect on the importance of recognising and rewarding success.
More than 40 speakers and 200 delegates will descend on London for the Extended Supply Chain conference which celebrates its tenth anniversary this year.
ESC is attended by Europe’s most forward-thinking and innovative supply chain leaders. Bringing together supply chain and logistics directors from a range of industry sectors, this event is the annual forum for discussing and debating supply chain best practice and operational excellence.
The conference takes place in London from 16th to 18th April.
Full details are on the Extended Supply Chain web site: