Monday 17th Jun 2019 - Logistics & Supply Chain

Who has the top retail supply chain?

Does your supply chain measure up against the best in retail? Now is your chance to test yourself against the best in the European Supply Chain Excellence Awards 2012.

Retail supply chains are among the most sophisticated around – and it is always a tough category to judge.

In fact, last year the judges decided to Highly Commend not just one but two runners up. So what does it take to be a winner?

One entrant that was Highly Commended was Hotel Chocolat. The judges said: “Hotel Chocolat redefined vertical integration in the retail sector with its supply chain that stretches all the way from the trees to the customer in an excellent effort to control the supply and delivery of chocolate.”

And the other Highly Commended entry came from EAT which faces the challenge of getting fresh food that has only a one day shelf-life from kitchen to counter, co-ordinating three discrete supply chains – ambient, chilled and frozen. Through working closely with its logistics service provider, Gist, three supply chains have been merged into one logistics operation that delivers service levels of over 99 per cent.

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However, the judges were taken with the exemplary transformation of Travis Perkins’ supply chain. “The strategic alignment of the company’s supply chain with its business strategy has provided real competitive value that has invigorated the company,” said the judges.

 The building materials supplier has implemented initiatives to tackle long-standing industry challenges, from cost-effective large-scale centralisation, to regional distribution of heavy materials – improving lead times, product choice and customer service. Collaboration with suppliers, combined with the high visibility of data, has enabled Travis Perkins to improve the range at its branches.

The judges said: “This is a true supply chain transformation that has been undertaken in a logical way and that addresses key customer issues with real understanding. The metrics on performance are strong and the tracking of benefits impressive – this company deserves to win.”

Entry into the Awards is free – the deadline is Friday 8th June 2012.

Register and download an entry form at

For more information contact: Dan Stone,  E:

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