Thursday 26th Nov 2020 - Logistics & Supply Chain

myHermes launches international delivery for SMEs

myHermes has launched myHermes International, an international delivery service targeting SMEs.

The new network covers six continents and includes countries such as Australia, China and the US as well as all major European states.

The service launch comes in response to research that revealed an average of 78 per cent of shoppers across the UK, France and Germany have made an online purchase from a foreign retailer.

Carole Woodhead, CEO of myHermes, said: “The world is becoming an increasingly smaller place and therefore delivery standards and price play a key part in enabling overseas customers to purchase from domestic retailers. The demand for UK products, especially fashion items, is high and continues to grow so we wanted to develop a service that provides smaller businesses with seamless access to as many countries as possible.”

myHermes claims that the service is 31 per cent or £12.51 cheaper than Royal Mail when sending an individual parcel to Australia and 12 per cent or £1.55 lower for parcels heading to Germany.

The network covers six continents, with the service providing a fully tracked end-to-end functionality that can be monitored online.

According to the research, an average of 51 per cent of consumers across France, Germany and the UK revealed the main reason for not online shopping abroad was due to high delivery charges.

Additional features will be added to the service later in the year, including functionality to automatically upload the details of multiple outgoing parcels onto the service’s website via a CSV file.

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