Oliver Wight has devised an online self-assessment tool designed to work out how mature a business’s processes are.
The IBP Maturity Self-Assessment tool uses a series of questions, to help a business to discover how mature its processes are, and whether it is ready to begin on the path to improvement.
It uses the Oliver Wight Maturity Model which characterises a business as being in one of four key phases of maturity: Co-ordination, Business Process Control, Automation and Integration.
Les Brookes, Oliver Wight CEO, said: “In a consumer-driven business environment, the most successful businesses are those that meet customer demand efficiently and profitably.
“A business must be relentless in the improvement of performance and make the right improvements at the right time and in the right order, if it is to avoid failure, disillusionment and unnecessary cost.”
On completing the self-assessment, an instant online report is delivered detailing the business’s maturity level, establishing its capability and readiness for improvement.