Tuesday 29th Sep 2020 - Logistics & Supply Chain

Retail innovations under scrutiny at Omni-Channel Conference

Robots are now rumbling along London’s streets delivering goods to people, and the company behind the initiative will be explaining how it’s done at the Omni-Channel Conference in London in September.

Sandra Sooläte, head of UK operations for Starship Technologies, will look at the future of robotics in logistics; the benefits and challenges of using Starship’s robots; and how they can cater to retailers needs for flexibility of deliveries.

The UK may be a leader in omni-channel retail, but ultimately the big growth will be international. Nick Fox, chief operating officer at the snugg.com, will examine the cross border opportunities in Europe and the rest of the world when he speaks at the Omni-Channel Conference.

He will focus on how cross border opportunities can help retailers increase their sales; as well as looking at the challenges that retailers can face in the fulfilment process.

Conference chair Dr Jonathan Gorst, principal lecturer at Sheffield Hallam University, will focus on returns and how the use of a tool kit can improve this.
He will present case studies from retailers to help improve their omni-channel returns; explain the challenges of returns, consider finance, resource of employees, what the problems are; and how the tool kit can improve the returns process.

The retail environment is critical to the development of omni-channel operations. Ian Irving, founder and creative strategy director at Kemosabe will examine the key challenges: Are you up to date with retail today; and are you directly connecting with consumers, what do they really want?

He will also demonstrate ways to focus on end to end customer experiences, ensuring delivery options are catered towards the new consumer.

Vinesh Patel, operations manager – mobile at Sky will focus on the issue of returns. He will look at robust strategies for returns to work more efficiently, how retailers benefit from free returns, and the importance of communication with the customers to ensure they find the right product.

Steven Hope, senior e-commerce adviser-china specialist at the Department for International Trade, will explain the Singles Day phenomenon and consider the e-commerce opportunities.

Elisa Pogliano, Mattel’s omni-channel development director for Europe, Russia, the Middle East and Africa, will explain the importance of multi-channel and omni-channel operations to its business.

The Omni-Channel Conference takes place at the Grand Connaught Rooms in central London on 13th -14th September.

W: www.omnichannelconference.co.uk


Exhibitor & Meeting Partners

Honeywell Vocollect Solutions
Vocollect voice solutions help businesses increase worker productivity up to 35%, while reducing errors up to 25%, and training time up to 50%. They are specifically designed to leverage existing ERP & WMS technology investments with the industry’s broadest and deepest data integration solution portfolio. Vocollect voice is based on the industry’s top-performing voice recogniser, purpose-built for challenging industrial environments. Our elegantly integrated hardware solution, from the headset to host data system, provides maximum worker confidence and ergonomics. Honeywell is proud to lead the industry forward with our market-leading Vocollect A700 Solution that combines voice and scanning. Vocollect voice is offered by Honeywell Safety and Productivity Solutions (SPS).
To find out more about Vocollect voice solutions and how they can help you run a better business, see www.honeywellaidc.com/vocollect.

Networking Partners

Core Management Logistics
With a team of over 500 colleagues and more than 25 years’ warehousing and fulfilment experience, CML provides exceptional global end to end logistics services to retailers and suppliers. CML solutions cover all aspects of supply chain management from the point of origin right through to the point of sale. Our approach is supported by a number of leading integrated software applications to ensure we remain innovative and adaptable to our clients’ requirements.
With our clients at the core of our business, they can trust us to be the guardians of their brand.

Lambert Smith Hampton
Lambert Smith Hampton is a commercial property consultancy working with investors, developers and occupiers in both the public and private sectors across the UK and Ireland.
Amazon to Zurich: we work with the complete A to Z of the best organisations.
Transport to telecoms: we have experience of a wide range of sectors.
Capital markets to construction consultancy: we serve a diverse range of commercial property disciplines.
We value lateral thinking and celebrate enterprise, with a focus on delivering more for our clients. By looking beyond the obvious, we consistently generate impressive results.
Our Industrial & Logistics team has won the EGi’s most active agent in the sector for 8 out of the last 9 years doing over 800 deals every year. The highlight of last year was letting 2.2 million sq ft in a single deal, Europe’s largest logistics pre- let.
To find out more, head to https://www.lsh.co.uk/.

WITRON Logistik + Informatik GmbH, founded in 1971 (headquarters Parkstein, Bavaria, Germany), designs and realizes customized logistics and material flow systems that generate sustainable competitive advantages for their clients. WITRON has all the decisive key elements of a successful project under one roof: logistics design, information and control technology, mechanics design and production, as well as functional responsibility as general contractor for logistics. The WITRON Corporate Group has some 3,000 employees worldwide. The annual turnover in 2016 amounted to 485 million Euros. Other WITRON branches are located in Rimpar (Germany), Arlington Heights/Illinois (USA), Toronto (Canada), Venray (The Netherlands), Stoke-on-Trent (UK), Madrid (Spain), Strasbourg (France), and Singapore.


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