Sunday 12th Jul 2020 - Logistics & Supply Chain

Shopping club picks eBay Enterprise for fulfilment

Brands4Friends, the Germany online shopping club, has selected eBay Enterprise to handle fulfilment services from its new European warehouse, currently being developed in the Halle district north of Leipzig.

eBay Enterprise will manage the complete logistics process, including fulfilment of customer orders and returns management for Brands4Friends.

“We continuously look to invest in service improvements for our members, and customer satisfaction remains our number one priority. For Brands4Friends the move to the new fulfilment centre represents an important milestone,” said Stefan Wenzel, CEO of Brands4Friends.

Tobias Hartmann, vice president enterprise services & international at eBay Enterprise, said: “Consumer expectations for both quality and speed of online delivery are constantly increasing. We will be able to make a significant contribution in delivering the satisfaction that Brands4Friends loyal customers demand.”

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